Estimates are based on the dimensions that you provide (via phone, text, or email), and the photos of your furniture. If damage is discovered or additional work is needed, I will contact you immediately. Estimates are valid for 90 days, unless I am currently scheduling further out than that time frame.
All completed furniture must be picked up, with the remaining balance due paid, within 3 days of completion. After 3 days, there will be an initial storage fee added of $25, plus an additional $10 per day. (Obviously flexible for weather, illness, etc...)
A "read message" will serve as notification of completion, as well as a "read" receipt for email.
If the storage fees are not paid and/orfurniture is not picked up after a 4 week period, clients forfeit any paid deposit and emme by design retains rights to sell, donate, or dispose of furniture.
Please note that white, or other light painted items, may be subject to a higher price due to the additional time and materials needed to ensure an optimal result. The charge can be up to, but not to exceed, 25%.
The same charge may be applied to Asian hardwoods, with that surcharge up to 50% for stained pieces.
If a previously painted piece is found to contain lead paint, additional fees for EPA required removal materials and labor will apply. The fees will also include the cost of the lead paint test kit.
The returned check fee will be $25. Payment to cover the returned check and the fee will need to be via cash or credit card. Any additional fees, including attorney fees, will be at the furniture owner's expense.
All sales are final. Custom pieces are nonrefundable. However, your satisfaction is a top priority, and I will work with you to find a solution. Not responsible for "buyer's remorse".